SHOPPING INFORMATION
You can either select products from category sections (LINK???) or SHOP. Then choose the size, color, length, other variables, if available for the item, and select the number of items and add them to the cart by clicking “ADD TO CART”. You can add other products until you have ordered all items you need. Check the cart to make sure you have not missed any products by clicking on “VIEW CART”. Apply coupons if you have any and it is applicable. Click on “PROCEED TO CHECKOUT”. You can log in to your account to save time in entering information (provided you have an account, click HERE to become a member if you are not a member yet). Otherwise, enter billing and shipping information, payment information, and place the order by clicking on “PLACE ORDER”. Make a note of order details along with the order number for tracking.
As soon as you place your order, you will receive a confirmation email. When your order is ready for shipping or pick-up, you will be sent another email notifying you of the status.
No, you can make a purchase as a visitor. But you won’t have access to order history or status, along with special promotions, discounts, and coupons.
By registering as a member, you will have access to all your order history, status, invoices, and details. Plus, you would receive the latest news about new products, sale items, clearance items, and all coupons, along with access to favorite products/Wishlist, and able to edit addresses
Click HERE to sign up.
You will have access to additional coupons, discounts, faster delivery, and special payment options explained in your prime membership agreement.
Click HERE to become a Prime Member
The Wish List helps you saving time by adding your frequently ordered items to the Wish List (favorite items). You can easily reorder those favorite items through your Wish List.
There would be delivery charges depending on if you are a member or not. There are different delivery charge rates based on membership levels.
Click HERE to become a member.
All deliveries except special orders and back-ordered products will be delivered during the next business day.
Yes, the delivery address can be a home or office address in addition to job/construction sites.
Please contact Customer Service at (647) 779 2246 after placing an order, and make sure you leave a note at the “Order Notes” section as SAME DAY DELIVERY.
When you purchase online, it is possible to indicate a third party for in-store pick-up OR receiving the order at the shipping address. This person must be 16 years old or older. The authorized person must have a copy of the confirmation email as well as a piece of government-issued photo ID, a signature will be required upon delivery.
The prices shown on this site are in Canadian dollars. These prices do not include taxes, which are added to your bill online during the checkout.
It’s important for us to keep you informed should we encounter any delays in processing your order. An employee may need to contact you to discuss certain circumstances about your order.
You can return a purchase made through the Supply2Go.ca website in one of the following ways:
Online: if the order has not been processed, you can cancel your order through the “My Account” (LINK?????) page, OR
Customer Service: call (647) 779 2246
You must indicate the order number you wish to cancel. If your order has already been shipped, you cannot cancel or modify it. Once you have received your order, you can request a refund with Customer Service.
You can return a purchase made through the Supply2Go.ca website by calling Customer Service: (647) 779 2246, have your order number(s) handy for the return process.
Please refer to our Return Policy (LINK????) for the steps you need to take.
Please call Customer Service at (647) 779 2246, damaged and wrong products will be replaced.
Our goal is to provide you with the best online shopping experience possible. If you would like to give us your feedback about any online experience, please contact our Customer Service department. One of our representatives will respond to your request as soon as possible.
If you have any questions, please contact Customer Service at (647) 779 2246.
PAYMENT INFORMATION
You can use a Mastercard, Visa, Debit Card, Email Transfer, and Cash on delivery to pay for your purchases online by entering the cardholder’s name and address on the account statement when you make your purchase for cards OR select other payment methods and follow the instructions.
Yes, an invoice will be emailed to you after you placed an order.
No, your official sales receipt will be emailed to you when you complete the transaction online OR at the time when the items are delivered. You can have access to all your orders online if you are a member.
Upon confirmation of your order, we will validate the credit card OR other methods of payment you selected. In the case of using a card, the payment will automatically be charged to your card when the transaction is completed online.
